These Terms of Service (“Terms”) govern access to and use of the mise. hospitality operations software (the “Service”), provided by [COMPANY LEGAL NAME] (ABN [ABN NUMBER]) (“we”, “us”). By creating an account or otherwise using the Service, you agree to these Terms.
mise. helps hospitality businesses manage cashflow, margins, stock, menu engineering, events, staff training and audits, and team communication in one place.
The Service is currently offered free of charge during our initial launch period. We may introduce paid plans in the future; if we do, we will give existing account holders reasonable advance notice before any charges apply to their account.
You must provide accurate information when creating an account and keep your login credentials (including any two-factor authentication method) confidential. You are responsible for all activity that occurs under your account. Notify us immediately at [SUPPORT CONTACT EMAIL] if you suspect unauthorised access to your account.
A Manager who invites Staff to join their business on the Service is responsible for ensuring they have the authority to do so, and for managing those Staff accounts (including revoking access when someone leaves the business).
You agree not to:
As between you and us, you (or the business you represent) own the business data you enter into the Service (stock records, menu items, event bookings, financial figures, messages, and similar content). We only use this data to provide the Service to you, as described in our Privacy Policy. You are responsible for the accuracy of the data you or your Staff enter.
We (or our licensors) own all rights, title, and interest in the Service, including its software, design, and branding. These Terms do not grant you any right to use our trademarks or branding without our prior written consent.
We aim to keep the Service available and reliable, but we do not guarantee it will be uninterrupted, error-free, or available at all times — particularly during this initial launch period. We may suspend or modify the Service (or any feature of it) for maintenance, security, or other operational reasons, with notice where reasonably practicable.
You may stop using the Service and request deletion of your account at any time by contacting [SUPPORT CONTACT EMAIL]. We may suspend or terminate your access if you materially breach these Terms, including the acceptable use rules in section 3, or if required to do so by law.
To the maximum extent permitted by law, the Service is provided “as is” without warranties of any kind. Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy available to you under the Australian Consumer Law (or equivalent New Zealand consumer protection law, including the Consumer Guarantees Act 1993 and the Fair Trading Act 1986) that cannot lawfully be excluded. Where our liability for breach of a non-excludable guarantee cannot be excluded but can be limited, our liability is limited, at our option, to supplying the Service again or paying the cost of having it supplied again.
Subject to the above, to the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential loss arising from your use of the Service.
These Terms are governed by the laws of [STATE/TERRITORY], Australia. Nothing in this section limits any statutory consumer protections that apply to you under New Zealand law where you are a New Zealand-based user.
We may update these Terms from time to time. If we make material changes, we will notify account holders (for example, by email or an in-app notice) before the changes take effect. Continued use of the Service after changes take effect means you accept the updated Terms.
Questions about these Terms? Contact [COMPANY LEGAL NAME] at [SUPPORT CONTACT EMAIL].